Events

Digiu Digital Group’s team had the incredible opportunity to attend VTEX Connect Europe, held in the vibrant city of Barcelona. The event, renowned for bringing together the brightest minds in digital commerce, proved to be a transformative experience, offering deep dives into upcoming trends and innovative strategies. A meeting of minds VTEX Connect Europe serves as a critical platform for industry leaders to share knowledge and drive the future of digital commerce forward. This year, we were thrilled to engage with CIOs, CEOs, and other decision-makers from across the globe. The connections forged here are not just about networking; they are about building lasting partnerships that drive success and innovation. Highlight of the event was the opportunity to engage directly with Prakash Gurumoorthy, General Manager – EMEA & APAC, and Thiago Borba, Head of Sales & Marketing at VTEX, which added rich layers of insight to our discussions. Insightful sessions and revolutionary ideas The core of VTEX Connect lies in its sessions, each packed with actionable insights. Experts from various sectors presented their visions for the future, discussing everything from advancements in technology to new retail strategies that are set to redefine the marketplace. Key sessions included talks on the integration of AI and machine learning in e-commerce platforms, sustainable practices in digital operations, and the ever-evolving landscape of consumer behavior. Each presentation provided a glimpse into future trends and also offered practical advice on how businesses can adapt to these changes effectively. Anterior Próximo Innovative technology on display The expo floor was a hub of activity, showcasing the latest solutions and services from top tech companies. Interactive demos allowed attendees to experience firsthand how these technologies could be implemented to enhance their operations. From advanced analytics tools to cutting-edge customer experience platforms, the innovations displayed were nothing short of revolutionary. Building for a brighter future What sets VTEX Connect apart is its focus on not just where the industry is today, but where it will be tomorrow. Discussions were not limited to current technologies but extended to predictive insights about where digital commerce is headed. This forward-thinking approach is what enables businesses like ours to stay ahead of the curve. As partners of VTEX and leaders in digital transformation, Digiu Digital was proud to participate in this event. Our commitment to leveraging cutting-edge solutions to enhance customer experience and streamline operations was reinforced through every interaction and session. We left the event not only with new insights and ideas but with a renewed energy to drive our initiatives forward. The future of digital commerce is bright, and we are excited to be a part of this dynamic industry. As we look ahead to the next edition of this and other incredible events, we are inspired to continue our journey of innovation and leadership in digital commerce. The insights gained from this event will undoubtedly shape our strategies and solutions in the coming years.

We had the pleasure of attending the SAP Innovation Day for CX Spain 2024, held at the iconic America’s Cup BCN in Barcelona. As one of the highlighted sponsors of the event, Digiu Digital joined industry leaders and technology experts to explore the latest innovations in customer experience. IMPRESSIVE ATTENDANCE The event attracted over 500 industry professionals, including business leaders, technology experts, and representatives from sponsoring companies. The impressive attendance demonstrated the interest and relevance of the topics discussed. Many of our clients were present, including Estrella Galicia, Logista, Abacus, and Actiu. It was inspiring to see so many forward-thinking companies gathered to learn and share their experiences. INNOVATIONS IN CX Throughout the day, strategies for intelligent CX and the circular economy were presented, along with several success stories from prominent companies. It was inspiring to see how artificial intelligence can elevate the customer experience, driving success in sales, commerce, customer service, and marketing. A highlight of the day was the presentation by Pau Virós, E-Commerce Manager at Abacus, who spoke about the success of our B2B E-Commerce project. His words reflected the positive impact our solutions are having in the market, and we are proud to collaborate with them on their journey towards digital transformation. Artificial intelligence can elevate the customer experience, driving success in sales, commerce, customer service, and marketing. The day concluded with an inspiring session by Quico Taronjí and the presentation of the Intelligent CX Awards 2024 to several leading companies, celebrating their achievements in enhancing the customer experience. In addition to the talks and interviews, attendees had the opportunity to participate in practical sessions and workshops that covered topics such as personalizing the customer experience, AI applied to CX, and the circular economy. Participants were able to interact with experts and learn from real-world cases. The event also offered a networking space where attendees could connect with industry colleagues, share experiences, and establish business relationships. Informal conversations and collaboration opportunities were an integral part of the day. CONCLUSION With the presence of numerous attendees, the event was a great success, reflecting the growing interest and importance of customer experience in today’s business environment. We thank SAP and SAP CX for organizing this event and providing us with a platform to share our ideas and learn from the best in the industry. For more details on the event and our upcoming initiatives, stay tuned for updates on our blog and social media channels. We look forward to returning next year with even more innovations and insights to share. Stay tuned as we continue to push the boundaries of customer experience and drive digital transformation. Be Digiu. Be Digital At Digiu Digital, we believe in making digitization as simple as possible. We want to take your business to the next level in the digital world. We are experts in e-Commerce and digital transformation, with more than 18 years of experience and more than 500 innovative projects in more than 25 countries, being CX leaders in Southern Europe. Contact us and discover how we can simplify digitalization for your company. Discover our solutions

On May 8, 2024, Digiu Digital proudly hosted the annual CX MAD SHOW in Madrid, in strategic partnership with SAP and AUSAPE. This premier event convened leading professionals from across the industry to delve into the evolving world of customer experience (CX). The day was rich with insights, showcasing cutting-edge strategies and offering unparalleled networking opportunities. SAP Intelligent CX: elevating business strategies On of the unique highlights of the event was the comprehensive presentation on the SAP Intelligent CX suite, a platform revolutionizing business strategies through seamless consumer experiences and channel-less commerce. This advanced suite is transforming how businesses engage with customers, ensuring each interaction is tailored and deeply personalized. The SAP Intelligent CX also drives operational excellence by optimizing sales and service processes. This not only enhances efficiency but also improves overall business effectiveness, allowing companies to excel in their operational capabilities. Furthermore, the suite incorporates extensive data analysis, enabling businesses to deepen their customer understanding and refine their interactions.  By leveraging these advanced tools, businesses equipped with SAP Intelligent CX are well-positioned to adapt to current demands and anticipate future shifts in the market. Transformative solutions: SAP’s winning strategy Emilio Osete, CEO of Digiu Digital, captivated the audience with his vision on the synergy between SAP’s One Office platform and SAP Emarsys. This integration enhances digital marketing efforts by providing a framework for: Personalized customer journeys: focus on craft bespoke experiences that deeply resonate on a personal level. By leveraging data insights and predictive analytics, the integration ensures that every customer interaction is tailored, making the engagement  directly aligned with individual preferences and behaviors. Efficient campaign management: simplifies the management of marketing campaigns across various channels. It automates routine tasks and optimizes the allocation of resources, ensuring campaigns are more effective and efficient. In-depth analytics: provides deep insights into campaign performance and customer interactions. The platform analyzes a vast array of data points to offer a comprehensive view of marketing effectiveness, enabling businesses to make informed decisions. https://digiudigital.com/wp-content/uploads/2024/05/Titulo-2.mp4 Introducing Digiu Marketing Boost: Transform Your Business in 12 Weeks At the CX MAD SHOW 2024, we were excited to introduce the Digiu Marketing Boost, a SAP-certified package crafted to significantly accelerate the implementation of SAP Emarsys projects. This dynamic package offers a comprehensive suite of features tailored to elevate and streamline your digital marketing efforts. Quick implementation in just 12 weeks. Advanced data-driven personalization in real-time. Omnichannel campaign automation. Detailed performance analysis to optimize marketing strategies. Rapid Deployment: Digiu Marketing Boost dramatically reduces the setup time for new projects, promising full operational capacity in just 12 weeks. This swift implementation ensures that your business can quickly benefit from advanced marketing capabilities without the usual lengthy deployment times. Real-time Personalization: At the core of Digiu Marketing Boost is its ability to harness advanced data analytics for real-time personalization. This feature allows businesses to create highly customized customer experiences by dynamically adapting content and offers based on user behavior and data insights, enhancing engagement and conversion rates. Omnichannel Automation: This tool integrates seamlessly across all digital platforms, enabling businesses to coordinate and automate marketing efforts with precision. Whether it’s email, social media, or web interactions, Digiu Marketing Boost ensures consistent messaging and strategy deployment across all channels, improving reach and efficacy. Comprehensive Analysis: Digiu Marketing Boost provides detailed analytics and insights, allowing businesses to continuously refine and optimize their marketing strategies. By analyzing performance data, companies can make informed decisions to improve campaign results and overall marketing effectiveness. For more information about Digiu Marketing Boost and other SAP CX solutions, feel free to visit our product’s page or SAP‘s. Gratitude and looking ahead We extend our heartfelt thanks to the SAP experts—Carlos Martín, María Senabre, and Carlos Pinto—and to Ana Encinas from AUSAPE, whose efforts were instrumental in the organization of this event. Our appreciation also goes out to all participants and the Digiu Digital team, whose collaboration made this event a resounding success. A special mention to Villa Massa for enriching our gathering with their exquisite Limoncello cocktail and an engaging mixology masterclass—a delightful addition that everyone enjoyed. Join us on the journey to excellence We are excited about the future as we continue to lead and innovate in the digital transformation and customer experience sectors. Next year, we will come back stronger with new ideas and advancements that will undoubtedly take the customer experience to the next level. Stay tuned for what’s to come! At Digiu Digital, we simplify digital transformation, enabling your business to thrive in the digital era. With over 18 years of experience and more than 500 successful projects across 25+ countries, we are your go-to experts in digital commerce and CX. Discover our solutions