During this meeting, we reviewed the achievements of the successful 2023 in SAP Customer Experience (CX) and addressed the strategy for 2024. The goal is clear: Strong growth in both CX and SAP Business Technology Platform (BTP) areas. The primary focus for this new year is on Artificial Intelligence, which will guide a significant portion …
The digital commerce space is a dynamic and competitive landscape where businesses continually seek to innovate and improve their customer engagement. One of the most significant advancements in this space is the emergence of Intelligent Selling Services (ISS) powered by Artificial Intelligence (AI). What are Intelligent Selling Services? Intelligent Selling Services (ISS) are systems designed …
AI’s Game-Changing Role in E-Commerce – The Real Inside Story Read More »
In this post we would like to share with you the interview that IT Trends magazine did with our CEO, Emilio Osete. In it, Emilio addresses the transformation that the company has undergone since its inception and what the trajectory has been like until it became the only consulting firm focused 100% on the implementation …
Interview with CEO Emilio Osete about the Evolution and Future of Customer Experience Read More »
Incorporating AI into CRM to Engage Customers: A Game-Changing Strategy As businesses aim to increase customer engagement and satisfaction, they are turning to Artificial Intelligence (AI) to enhance their Customer Relationship Management (CRM) systems. So, how can AI be incorporated into CRM to engage customers? Here are some key ways: Personalized Recommendations: AI algorithms can …
Incorporating AI into CRM to Engage Customers: A Game-Changing Strategy Read More »
What is Digital Transformation? Digital Transformation refers to the integration of digital technology into all aspects of an organization, leading to significant changes in how it operates and interacts with customers. The goal of digital transformation is to create new value and improve efficiency, customer experience, and innovation by utilizing the latest technologies and business …
Now, digital transformation isn’t just recommended, it’s expected – especially given the pace of technology innovation, and to succeed in a digital transformation journey your business must first begin with data and analytics to know what you need to do in order to reach your goals. Data analytics not only helps you make decisions with …
Imagine you see an ad in your social network feed and you like the product. To buy it, you are redirected to another website where you must add the product to your cart and complete several other steps until you can finally purchase the product. The goal of Social Retail Marketing is to accelerate this …
Do you find it amazing or frightening to know that it is not possible to determine whether this is true or not? In recent years there have been remarkable advancements in technology. We are on the cusp of a new era, with artificial intelligence, virtual reality, metaverse, big data, and other cutting-edge technologies beginning to …
This article was entirely written by an artificial intelligence Read More »
Digiu Digital, a technology consultancy company with more than 20 years of experience in digital transformation, digital commerce and customer experience, is investing efforts in the health market, providing digital cloud solutions for healthcare business management, through the company Medikus Health Tech Ecosystem. The solutions offered by Medikus have been helping health companies in their …
Digiu Digital invests in digital transformation for the health sector Read More »
DIGIU Digital, a leading provider of digital transformation solutions, is proud to announce its sponsorship of the XVII edition of the AUSAPE Forum, one of the most prominent events in the SAP community in Spain. The Forum serves as a meeting point for clients, partners, and providers of SAP solutions, who gather to share knowledge …
DIGIU Digital is one of the sponsors of the AUSAPE Forum Read More »
