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On October 18th, 2023, the renowned AUSAPE CX group hosted a virtual event that brought together leaders and professionals from the e-commerce sector. From the comfort of their workplaces and homes, participants connected to share and learn about the latest trends and tools in the world of e-commerce. The virtual event kicked off with welcoming words from Iciar Balza, coordinator of the CX group and head of eCommerce at Gonvarri. Shortly after, Miguel Uhagón, CX Solution Expert at SAP, spoke to emphasize the importance of SAP Commerce Cloud. This solution, more than just an e-commerce platform, represents a strategic tool for innovation, leveraging valuable data with the aim of enhancing outcomes and customer experience in the digital world. Breaking linguistic barriers One of the highlights was the presentation by Emilio Osete, CEO of Digiu Digital Group. Osete introduced the “Composable Storefront Multilanguage,” a tool designed to address the native multilingual gap in SAP’s Composable Storefront. With the promise to automatically translate the SAP Commerce frontend into any language within just 24 to 48 hours, this tool emerges as a game-changer for companies aiming to globalize their reach. Beyond the presentations, there was an emphasis on the need to maintain a multilingual knowledge base, recognizing that language can be a barrier but also an entryway to new markets. Tools like the Composable Storefront Multilanguage aim to simplify and make this linguistic expansion more profitable. The event, filled with interaction and valuable insights, concluded leaving attendees with a clearer vision of the future of e-commerce and how current tools and solutions can be used to maximize growth and expansion potential in the global market. In times when digitalization and globalization are advancing rapidly, events like the one from AUSAPE CX Group become essential meeting points. The shared learnings, along with the innovative solutions presented, set the course for an ever-evolving sector. Now, more than ever, companies have at their disposal tools and strategies to face the challenges of global e-commerce.

On September 28th, Digiu Digital, in collaboration with AUSAPE, embarked on an illuminating journey into the world of Customer Experience (CX) through their webinar titled “La Suite de SAP CX: El poder de una CX Inteligente”. Guided by the visionary CEO and co-founder of Digiu, Emilio Osete, this session was crafted to elucidate CX concepts, with a particular focus on B2B clients. Unlocking the power of SAP CX: Digiu Digital’s webinar insights The attendees, including representatives from valued customers and strategic partners, delved deep into the intricacies of Customer Experience (CX) concepts. The importance of seamless integration in the success of crafting remarkable customer journeys took center stage during the discussions. The webinar illuminated the comprehensive suite of solutions offered by SAP CX, a dominant force in the CX landscape, which encompass Commerce, Marketing, Sales, Customer Data, and Service, collectively epitomizing Intelligent CX. They address both the front-end Customer Experience and the back-end Digital Core, seamlessly integrating these diverse elements to forge a holistic CX strategy that empowers businesses to thrive in the digital era. These solutions epitomize Intelligent CX, addressing both the Customer Experience on the front end and the Digital Core on the back end. The presentation emphasized how SAP CX seamlessly integrates these diverse elements to create a holistic CX strategy that empowers businesses to thrive in the digital age. Emilio also delved into the intricacies of planning and executing a customer’s journey, from initial product/service awareness to brand loyalty, using the best strategies and tools that SAP CX offers. The event highlighted the numerous advantages of SAP’s Suite and the expansive network of partners within the SAP CX ecosystem, underscoring the collaborative nature that defines this powerful platform. Success stories with Digiu Digiu Digital proudly stands as the leader in South Europe when it comes to implementing SAP CX Solutions. The company’s exceptional track record of successful implementations speaks volumes about their expertise and commitment to crafting comprehensive digital architectures tailored for engaging customers. At the core of Digiu Digital’s mission lies an unwavering dedication to delivering digital platforms that are not only flexible but also highly scalable. This commitment ensures that businesses can adapt and grow seamlessly in the ever-evolving digital landscape. Furthermore, Digiu excels at empowering businesses to attract and retain customers while fostering sustainable revenue growth. With a results-oriented approach, they have a wealth of experience in transforming the potential of SAP CX into tangible and lasting benefits for their clients. Explore the enlightening insights Although the event has concluded, we extend a warm invitation for you to delve into the invaluable insights shared during this webinar. You can watch the recorded session, filling out the form below: Registro Video Webinar La suite de SAP CX – 28 de Septiembre 2023 Nombre Apellidos Email Teléfono Empresa Cargo Al completar el presente formulario, autorizas expresamente a Digiu Digital y a las empresas de su Grupo, como responsable del tratamiento de los datos personales que nos facilitas, a tramitar tu solicitud de información de conformidad con la normativa vigente en materia de protección de datos. Podrás ejercitar tus derechos que se detallan en nuestro Aviso Legal y Política de privacidad mediante el correo info@digiudigital.com. Conservaremos tus datos hasta que nos indiques lo contrario. Enviar

On July 14th, AUSAPE (Association of SAP Users in Spain) and Digiu Digital joined forces to promote an event that unveiled the collaborative efforts of SAP in revolutionizing customer management. The event was held as part of AUSAPE’s SAP CX Group, established last year through Digiu’s initiative. The spotlight of the event fell on Emarsys, a powerful tool for efficient customer management that holds immense importance for both B2B and B2C markets. Emarsys is a global powerhouse, empowering marketers worldwide with personalized omnichannel experiences that yield tangible business outcomes. With the added support of SAP, this platform brings even greater value to customers, enabling a truly personalized customer experience across marketing, commerce, sales, and service. The event commenced with a comprehensive overview presented by the SAP CX group, led by Iciar Ibalza, coordinator of the CX Group and responsible for the eCommerce of Gonvarri Industries. Attendees gained valuable insights into the current landscape of customer management, with a particular focus on the key functionalities of Emarsys. This allowed participants to explore the capabilities of this robust tool and its potential in streamlining customer management processes. The meeting also incorporated interactive question and answer segments, enabling attendees to engage with Iciar Ibalza and other experts. This dynamic exchange fostered a deeper understanding of Emarsys and its features, equipping participants with practical knowledge and actionable insights. Digiu Digital, in collaboration with AUSAPE, contributed to the event by sharing invaluable insights into the implementation steps required for the successful integration of Emarsys within organizations. The presentation provided attendees with practical guidance, ensuring a seamless adoption of Emarsys into existing business structures and maximizing its benefits. As the event drew to a close, closing remarks expressed gratitude to the participants and underlined the importance of effective customer management in the digital landscape. To gain a comprehensive understanding of the event and explore the transformative potential of Emarsys, we invite you to watch the full recording.:

Webinar focused on the game-changing SAP Update Last Friday, on June 16th, Digiu Digital hosted a webinar focused on the game-changing SAP Update. Emilio Osete, CEO of the company, and Larissa Pereira, the CTO, led this session, delivering a wealth of knowledge to an eager audience. That event wasn’t the first one from Digiu. On April 14th, the company also promoted a webinar with the same subject, recognizing the growing urgency for companies to elevate their SAP Commerce systems. This engaging event addressed the critical need for staying ahead of the technological curve, with the imminent end of maintenance for previous SAP Commerce versions, upgrading to the latest iteration has become paramount. The 1905, 2005 and 2011 versions are already ended and, the 2105 one, is about to end in august of 2023. The recent webinar showcased the true potential of the ASAP Update. Delving into the intricacies of this approach, Emilio and Larissa provided a comprehensive roadmap for executing upgrades with precision, adhering to strict timelines and important considerations.  By implementing the ASAP Update, enterprises can efficiently mitigate risks and enhance cost optimization, leading to overall business success. Moreover, staying up-to-date with SAP is crucial for organizations to continue benefiting from its features. Understanding this importance, Digiu has developed the ASAP Update to assist clients and prospects in keeping their SAP Commerce systems current and relevant. SAP Commerce Updates Like any software solution, regular updates are essential to maintain the optimal performance of SAP Commerce and leverage its latest features and functionality. When SAP Commerce releases a new version, it typically includes bug fixes, security patches, and enhancements based on user feedback. These updates are crucial for ensuring that the system continues to operate smoothly and to address any potential security vulnerabilities. SAP Commerce follows a well-defined maintenance schedule, wherein each version receives ongoing support and updates for a specified period. However, it’s important to note that once the end of maintenance date is reached, customers are required to upgrade to the latest version in order to receive continued support and maintenance services. To make the most of SAP Commerce, it is advisable for businesses to monitor updates and plan their upgrade strategies accordingly. By doing so, they can reap the rewards of a robust and efficient SAP Commerce system while mitigating potential risks associated with outdated software versions. Remember, SAP Commerce updates are not just about keeping up with the latest trends; they are essential for maintaining a secure, reliable, and high-performing e-commerce platform that can support your business growth and provide an optimal experience for your customers. Moreover, staying up-to-date with SAP is crucial for organizations to continue benefiting from its features. Understanding this importance, Digiu has developed the ASAP Update to assist clients and prospects in keeping their SAP Commerce systems current and relevant. ABOUT DIGIU DIGITAL Digitizing customers Over 20 years transforming businesses with intelligence and technology Digiu Digital is a reputable provider of SAP CX solutions, specializing in helping clients streamline their business processes, enhance productivity, and drive profitability. With a team of certified SAP Commerce experts, Digiu Digital offers a range of services, including implementation, support, and upgrades. As a trusted partner, they empower businesses to harness the full potential of SAP CX, ensuring seamless operations and sustainable growth. Learn more

Industry experts and technology enthusiasts gather in Palma de Mallorca for inspiring discussions and insights in AUSAPE Forum AUSAPE Forum 2023 – The first day of the forum centered around the crucial role of motivation in driving team performance and fueling innovation. Renowned speakers and experts emphasized the significance of fostering a motivated workforce, exploring strategies. That way, they could unlock creativity, and nurturing a thriving work environment. Given that, attendees gained valuable insights into the transformative power of motivation, while adquires its ability to drive groundbreaking advancements. On the second day, the focus shifted to the technical aspects of integration. Esteemed speakers highlighted the importance of agile responses to evolving business requirements and effective integration of data systems. One notable presentation was delivered in partnership by the companies Digiu and Actiu. Titled “360’s Client Strategy: Changing B2B.” Digiu’s CEO, Emilio Osete, and Actiu’s eCommerce Manager, Begoña Sanahuja, was shared as a case study. In that case, showcased successful strategies, goal setting, and also execution of a business vision. As a result, their collaboration provided valuable insights into navigating the ever-changing landscape and leveraging tech solutions to drive success. In order to ensure quality across all aspects of business operations is paramount for customer satisfaction and long-term success. Industry presenters shared innovative approaches to activating SAP solutions and maximizing their potential. In that case, to enhance product and service quality. Digiu’s collaboration with Actiu was highlighted as a compelling case study, demonstrating how quality-driven initiatives can foster customer loyalty and drive business growth. As a result, their collaboration provided valuable insights into navigating the ever-changing landscape and leveraging tech solutions to drive success. The XVIII AUSAPE Forum 2023 provided an unparalleled opportunity for industry professionals to stay at the forefront of business and technology trends. Above all, as a proud sponsor, Digiu actively participated in exchanging knowledge. That way, gaining valuable insights, and networking with like-minded individuals passionate about motivation, integration, speed, and quality. With a commitment to driving innovation and delivering unparalleled quality in the dynamic world of technology, Digiu remains dedicated to propelling businesses forward. Imagen anterior Imagen siguiente