Digiu Digital, a leading SAP partner in Spain for CX, was the highlight of a key event organized by Byte TI. Held on November 29, the webinar explored the transformative role of Artificial Intelligence (AI) in customer experience (CX) strategies.
Emilio Osete, CEO of Digiu Digital, illustrated how AI is reshaping brand-customer interactions with examples, focusing on data-driven decision-making for personalized customer journeys.
The event emphasized the need for a roadmap to integrate AI into CX strategies and highlighted the urgent need for businesses to adopt AI to stay competitive and maintain a customer-centric approach.
Digiu Digital’s participation in this event reaffirms its commitment to leading digital transformation.