Digiu Product

CX Monitoring

Preview problems and monitor your business running smoothly

Monitor your business processes in real time and respond quickly if issues arise!

Proactive & preventive management

Proactive and preventive monitoring, anticipating the problem before it affects the customer.

Customized alerts & reports

Generation of customized alerts and reports according to the customer's needs to help monitor e-commerce.

Customers satisfied

Customers with a great experience on the website and less complaints at the customer service center.

Why do you need CX Monitoring

Reactive management as “fire fighting”

There is no preventive measures, they are always "putting out fires" - "fire fighting" every day = chaos.

Do not control the issues

There is no control/metrics of what is going wrong (how many errors are happening and which products or orders).

Customers unsatisfied

Proactive and preventive monitoring, anticipating the problem before it affects the customer.

Target

eCommerce Customers

Any company that uses SAP Commerce Solution or another platform and also any type of application that needs to anticipate issues with previously alerts, reports and dashboard.

Digiu fue fundamental en nuestro proceso de transformación digital, no solo en la implementación de un nuevo canal -ecommerce B2B- y en la integración de nuestros procesos, sino también en la estructuración de un plan estratégico para nuestro modelo de negocio y clientes.

Icíar Balza Head de ECommerce en Gonvarri Industries

    CUSTOMERS

    They have used CX Monitoring

    Make it easier with CX Monitoring

    Form LP Monitoring

    We also have these products to get more benefits

    Innovating together with manufacturers and customers through our multiplatform CX Suite, that summarizes all the experience we have accumulated.

    ASAP Update

    Cloud Autoscale

    AMS Plus

    Coming Soon

    CX SUITE

    Commerce

    Plug&Play

    In-Store

    Monitoring

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